Big White scores quite well when it comes to service and infrastructure. For one thing, there is the Village Mall which constitutes a major part within the ski resort: No matter if it is the ticket windows, the ski school or ski rental, ski and snowboard shop or a store where to get all essential goods, the Village Mall is located in the heart of the ski resort and is accessible with skis.
Praiseworthy are the resort's piste markers, informing about the level of difficulty of the descent and guaranteeing that noone is taking the wrong way down. The marking is clearly visible, so that no skier needs to be afraid of taking a descent that would be too steep or difficult according to their ability level. Another thing we'd say is praisable are the slope preparation and the digital displays placed at the top stations which are to show the latest data on which run is groomed and which is not.
Anyone who's concerned about the parking situation: Relax! There are plenty of parking spaces available for day guests plus there is a parking lot next to the base station at Black Forest Express.
Shortcomings in Terms of Lifts
Unsurprisingly, there is still room for improvement when it comes to Big White's chairlifts, even though all lifts are upholstered, which is still quite uncommon in many Canadian ski resorts. The Gondola is comfortable and serves its purpose, yet there is a drag lift called Summit T-Bar which is one of the less convenient lifts.